[M5Hosting] M5 Hosting Service Improvements

[Michael J McCafferty]

Dear Happy M5 Hosting Customer,

         As you know, we periodically send you an e-mail to notify 
you of scheduled maintenance which may affect your service, 
improvements in your service and other pertinent communication. I am 
writing to you today to tell you about how we have improved the 
product you trust us to provide you every month.

Shared Hosting Customers:
         Effective immediately, all domains total storage limit is 
raised to 1,000Mb (1 Gigabyte) per domain. As disk space has 
decreased in cost, we can offer more space to you. This is a ton of 
space. Not many of our customers are using anywhere near 1 Gigabyte, 
but for those that are close the space will be welcome. However, for 
those of you with more than one domain, you can't allocate 100MB to 
one domain and 1900MB to the other. As always, the limits are not 
hard limits. You will just get an email reminder. If you are a little 
over for a short time, nothing drastic will happen.
         We have also increased the max email message size you can 
receive from 10MB to 25MB. This new size limit is larger than most 
ISPs, but should still protect the server and you from obscenely 
large attachments.

Dedicated Server and Colocation Customers:
         Effective immediately, we have changed the way we calculate 
bandwidth utilization. Before today, the standard bandwidth 
allocation for our standard server plan was 50GB of transfer per 
month, but we only counted the larger of the "in" or "out". In other 
words, if you transferred 30GB in and 40GB out, you only used 40GB by 
our previous calculation, not 70GB. While we did this for several 
relatively minor reasons, it was under-appreciated by prospective new 
customers who thought we had ridiculously low bandwidth allocations 
on our standard plans. So, we are giving in to pressure to show 
bigger numbers on the web site. We are now counting both in and out, 
combined. If you use 30GB in and 40GB out, you used 70GB.
         But, here's the good news, your limit is now 150GB on the 
standard plans. The effect of this will be that for almost everyone 
this is a significant increase in bandwidth. For a typical web server 
this would be about an 130% increase in the bandwidth allocation. For 
those that use close to the same, in and out, this increase is closer to 50%.
         More good news: Bursting has been cranked up to 100Mb/s. It 
was 45Mb/s. Both are superfluous though. It's very unlikely that 
anyone ever found the 45Mbp/s limit. We never detected anyone finding 
that limit. We don't expect anyone finding the new limit.... bet you 
don't notice.
         We optimized the rules and settings on the transparent 
border firewall to improve performance and raise the configured limit 
of simultaneous connections from 10,000 (default setting) to 50,000. 
We have some more optimizations to make, but we need to research them 
a little more to ensure they do not affect service to you. If we 
believe these changes will present a risk, we will schedule and 
announce a maintenance period ahead of time.

         As always, thank you, for the trust you put in us for your 
hosting. If you ever have any questions, concerns, or support issues, 
please feel free to send us an email at support[at]m5hostring.com

Sincerely,
Mike

************************************************************
Michael J. McCafferty
Principal, Security Engineer
M5 Hosting
http://www.m5hosting.com
************************************************************ 
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